Privacy Policy
Your privacy matters. Learn how we collect, use, and protect your data when you engage with our platform.
Introduction
This Privacy Policy explains how www.idoexam.com collects, uses, discloses, and protects your personal information when you access or use our website, mobile applications, and related services (collectively, the "Services").
1. Information We Collect
Personal Information: We may collect details such as your name, email, and phone number.
Usage Data: We automatically gather information about your interactions with our Services.
Cookies & Tracking: We use cookies to enhance your experience and analyze trends.
2. How We Use Your Information
- To provide, maintain, and improve our Services.
- To personalize your experience.
- To send updates and promotional materials (you may opt-out).
- For security and fraud prevention.
- To comply with legal obligations.
3. Disclosure of Your Information
We do not sell or rent your personal data.
We may share information with trusted third-party providers under confidentiality agreements.
We may disclose data if required by law or to protect our rights.
4. Data Security
We implement appropriate security measures to protect your data, though no method is 100% secure.
5. International Data Transfers
Your data may be transferred to servers outside your country. By using our Services, you consent to such transfers.
6. Children's Privacy
Our Services are not intended for individuals under 13. We do not knowingly collect information from children under 13.
7. Your Rights
You may have rights regarding your personal data, such as access, correction, or deletion.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page.
9. Contact Us
If you have any questions, please contact us at:
Email: info@iedeo.com
Address: 5/A, Second Cross Street, Velachery, Chennai - 600042.
10. Account Deletion & Data Handling
You may delete your account at any time directly from within our mobile app (Profile > Delete Account) or by sending a deletion request to info@iedeo.com.
Upon receiving a valid request, we will:
- Verify your identity to ensure the security of your data.
- Deactivate your account immediately and schedule permanent deletion within 30 days.
- Erase or irreversibly anonymize personal data from our active systems and backups within 90 days, unless retention is required by law (e.g., tax, fraud-prevention).
Data that has been aggregated or de-identified so it can no longer be linked to you may be retained for analytics and security purposes.
Deletion is irreversible. Once complete, you will lose access to purchased courses, progress, certificates, and any stored data. You may create a new account at any time, but past data will not be recoverable.