Support & Services
We're here to help you implement and maximize the benefits of iDoExam.
Support Hours
Coming Soon
24/7 Support
We're expanding our support team to provide round-the-clock assistance in the upcoming months.
Our Commitment
We aim to respond to all inquiries within 24 hours during business days, with most issues resolved within 48 hours.
Support Channels
Email Support
Priority response to all inquiries
Phone Support
Available during business hours
Knowledge Base
Self-service documentation
Coming Soon
Live Chat
Instant messaging support
Support Guarantee
We're committed to helping small educational institutions go online quickly and efficiently with personalized support.
Support Services
Standard Support
Currently Available
- •Email support during business hours
- •Access to knowledge base
- •Basic implementation guidance
Included with all plans
Coming Soon
Premium Support
Coming in 2025
- •Priority email support
- •Phone support during business hours
- •Dedicated implementation specialist
- •Staff training sessions
Coming Soon
Enterprise Support
Coming in 2025
- •24/7 priority support
- •Dedicated account manager
- •Custom implementation services
- •Advanced technical support
- •Quarterly business reviews
Ready to Get Started?
Contact us today to learn how iDoExam can transform assessment at your educational institution.